A chocolate donut changed how I lead.

Not a training. Not a title. A donut.

In this engaging, story-driven session, Michele Haugh shares real moments—from a sacred ceremony in Thailand to the rhythms of everyday feedback—that reveal something powerful: the smallest actions often leave the biggest impact. Whether you lead a team, contribute to one, or simply want to work (and live) with more intention, this session will challenge how you think about culture, connection, and what it really means to make people feel like they matter.

You’ll walk away with: A fresh perspective on what builds trust and belonging Small, consistent actions that signal care Everyday tools that make your presence felt—at work and beyond Discover what happens when we stop trying to be perfect— and start choosing to be present.