Leadership is not reserved for people with a title. It happens every day, in small moments—in what gets noticed, what gets acknowledged, how people respond when things go wrong, and whether others feel seen, valued, and supported.

In this engaging, story-driven one-hour session, Michele explores how seemingly small behaviors send powerful signals about trust, belonging, and what matters. Drawing on real-life experiences and everyday workplace moments, the session challenges participants to consider the impact they have on the people around them—regardless of role, title, or position.

Participants will explore how small actions can strengthen relationships, how seemingly insignificant behaviors can quietly erode trust, and why some of the most meaningful leadership moments are the ones no one planned for.

Participants will walk away with:

• A new perspective on leadership as a set of everyday behaviors, not a title.

• Greater awareness of the small signals that build—or break—trust.

• Practical ways to recognize and respond to the moments that matter.

• Simple actions that help others feel seen, valued, and connected.

Because making an impact does not require getting every moment right. It requires recognizing when a moment matters—and choosing to be present in it.